Terms of Service
Acceptance of Terms: By utilizing or accessing the services provided by Gov Travel Support, you agree to abide by the following terms and conditions. If these terms are not agreeable to you, please refrain from using our website.
Service Description: Gov Travel Support provides a third-party service facilitating the Electronic System for Travel Authorization (ESTA) and VISA application process. While we strive to ensure accurate and up-to-date information, we do not guarantee the completeness or accuracy of the content on our website.
User Responsibilities: Users are responsible for providing accurate and truthful information when using our services. Gov Travel Support is not liable for any consequences resulting from the submission of false or misleading information.
ESTA Application Process: Gov Travel Support acts as an intermediary in the ESTA application process. While we make every effort to ensure a smooth application process, we cannot guarantee approval, as the final decision rests with the relevant authorities.
VISA Application Process: We ensure that all visa applications processed through our platform adhere to the regulations and requirements set forth by the respective embassy, consulate, or immigration authority. Our team stays updated on changes in visa policies and procedures to provide accurate and current information to applicants.
Intellectual Property: All materials, including content, logos, and materials on this website, are the intellectual property of Gov Travel Support and are safeguarded by intellectual property laws. Users are prohibited from using, reproducing, or distributing our content without obtaining prior written consent.
Privacy Policy: By using Gov Travel Support’s services, you acknowledge and agree to the terms outlined in our Privacy Policy. Please review the Privacy Policy for details on how we collect, use, and protect your personal information.
Refund Policy: Refunds are granted based on the completion status of your order. Completed orders are non-refundable due to resource allocation. However, for incomplete orders, refunds are available with a $15 processing fee deduction. Refunds do not imply fault and legal action may be pursued for outstanding dues. We offer a money-back application guarantee for rejections due to our error, excluding government fees.
Limitation of Liability: Gov Travel Support holds no liability for any direct, indirect, incidental, special, or consequential damages arising from the utilization or inability to use our services. This encompasses, but is not restricted to, damages related to the loss of profits, goodwill, data, or other intangible losses.
Governing Law: These terms and conditions are bound by the laws of the United States and will be construed in line with them. Any disputes arising from or connected to these terms will be solely governed by the jurisdiction of the United States courts.
Changes to Terms: We reserve the privilege to modify or adjust these terms and conditions at our discretion, without prior notification. Any alterations will become effective immediately upon their publication on this page.
Contact Us: Should you have any inquiries or concerns about these terms and conditions, please do not hesitate to reach out to us.
By using Gov Travel Support’s services, you agree to the terms outlined in these Terms and Conditions.
Disclaimer: Please note that this website does not offer legal advice and we are not a law firm. The fees for our consulting services do not cover any government application fees, medical examination costs, filing fees, or biometric charges. Our customer service representatives are not lawyers and cannot provide legal advice. In the event that your application is denied by the government, our customer service team will help you with the re-submission process. You have the option to apply independently at travel.state.gov or uscis.gov.